All of the Security Scotland staff were really great. They were so friendly which is exactly what we wanted, and were all really helpful. I was particularly impressed with your supervisor who really helped us on organising the process and positions of the guys when escorting artists to & from their vehicles.
Thank you for all of your operational support on the ground at the Great Scottish Run in Glasgow City Centre and the key input throughout the event and please also thank all your staff for staying back – it was a great event and the other organisers were very happy.
The event went very well thank you and the team was great to work with. All the team worked well together.
Firstly, I was at Fiesta Fold over the summer as a punter and your staff on the gates were fantastic! Thank you for a fantastic team at the Cathedral - nightshift and dayshift. Staffing suitability was on point! Really well presented and approachable. They supported the operation on the ground really well.
Great working with Andrew and the team - really flexible and adapted to the constant changes I kept making!
A big thank you to everyone who helped make our National Championships a success. The event went really well and I have nothing but praise for all the staff that worked over the couple of weeks. Every member of staff conducted themselves in a very professional manner and could not fault them at all. It made my life easier and didn’t have to worry – especially the overnight security, the retailers left each night in confidence that their goods were in safe hands. Please pass on my thanks to the full team.
Thanks for arranging for us to have 7 staff on at the weekend. They were a great team, I have thanked Stuart in person for the level of service they provided but I’d also like to put my appreciation in writing to say thanks for helping everything run so smoothly at this weekend’s event. I was very impressed and I received complements from the staff at Fort George too to pass on.
‘Having Security Scotland on the Ed Sheeran World Tour showed just why we worked in partnership on such a premier tour, the Management Team understood the brief from the first meeting and delivered high quality, competent personnel, from start to finish the company epitomised professionalism’
Without doubt THE BEST security firm in Scotland by a coutnry mile. For the third year on the trot Security Scotland policed our event with a smile, the professionalism of the staff is absolutely superb, great attitudes... even in thr pouring rain! If anyone requires security for any event you don't need to look anywhere else, don't settle for second best, go for the best. Mark Thorburn and his team simply cannot be beaten.
The car parking was organised in a very professional manner led by Ian their Supervisor. Ian communicated with me when necessary and updated on how the individual carparks where filling. Well done and thanks again.
On behalf of everyone at Hamilton, thanks for your support and professionalism during the season. I think the service from Security Scotland has been first class.
Taking this opportunity to drop you a note to thank you for your sterling work this weekend. In spite of some noteworthy challenges, by and large your team did a great job and special mention to the team manning the west one way system.
“Since Security Scotland took over the security & stewarding provision at LCC Live we have noted significant changes. The staff they provide are very professional, experienced, pro-active and most importantly very people friendly, which as an event organiser is pivotal to ensure we maximise the whole customer experience at our events. The time & effort the Management Team put in pre-event in terms of planning, event documentation & venue site visits was excellent which ensured our show days ran seamlessly. Their liaison with Police and all other event agencies was a credit to them and it was continually commented on throughout our summer shows up & down the country. I would definitely have no problem recommending Security Scotland to any event organisers looking for a security provider. Looking forward to 2018″
"Chris, I've just arrived home, a massive thank you doesn't seem enough to you and your team. What a weekend and I could not have done it this year without you. First class set up and first class staff the praise we are getting for the job is outstanding so please pass on my personal thanks to everyone."
“Please could you thank Phil, John, Scott and Sean very much for me. They were great to work with and couldn’t have done more to help with the events. They were are very good with the public, friendly and chatty, which is just what I wanted. I’m sure I will be back in touch for future events.”
“First of all thanks for the guys you supplied to the transmit festival over the three days. They done a great job and worked very well as part of the team.”
"The dream team for Event Security! If you need stewarding don’t need to look any further than Mark Thorburn & his team from Security Scotland, they are just second to none, can’t praise you enough lads! See you all next year for EDF 2018"
“Just wanted to say a massive thank you to you and your team. Over the moon, great operation on all shows and impressed is an understatement.”
“Just wanted to pass you over some feedback about the two members of Security Scotland who were supplied yesterday for the single-day event at Bothwell Castle. They were absolutely brilliant! Their main duty was to direct traffic into our 2 car parks which they did well, but more than that they passed visitor feedback they received to me which was really useful. Their customer service was excellent. They also gathered together three heavy a-frames for me to load into my van at the end of the event which was really helpful. I hadn’t asked them to do that but was really grateful.”
“I wish to compliment you on the quality of stewarding and the helpfulness of the staff from my experience of attending the Irn Bru Cup final recently at Fir Park. I am a St. Mirren fan and was sitting in the Cooper Stand. As I have a disability and cannot weight bear, I require a wheelchair for anything other than a short distance where use crutches to take my weight. As I had bought a seated ticket for the game, required my wheelchair to be stored during the match. I phoned Motherwell FC beforehand and spoke to a very nice lady named Stacey who assured me my chair would be able to be stored during the match. On matchday, the stewards were extremely welcoming and helpful, most notably Nicola (I think) Who advised where my wheelchair would be stored, Kenny who helped me to my seat and Deirdre Who was on hand to make sure everything went to plan (apart from the result Of the match!) I would be grateful if you could pass on my thanks to those concerned — I hope you are the correct person to send this e-mail to. people are very quick to complain when things go wrong so think it is important to compliment When things go well. Thanks again!”
“Since taking over the stewarding at Motherwell Fc we have noted tangible Differences The staff from security Scotland are very professional and very Supporter friendly, I have noticed a dramatic drop in supporter complaints down to zero. The rest of the management staff at the club are also getting positive feedback about the supporter experience on matchdays. On the occasions that we have taken staff away to other venuse we have had our supporters commend them for being the go between with the grounds safety team. The clubs operation has had nothing but praise from the Police and match delegates. Indeed the SPFL commented on the professionalism from the safety team at the recent Irn Bru Cup final which Fir park hosted. Motherwell Fc look forward to working with the safety team to raise the level of the match day experience for all supporters both home and away in the coming seasons.
“Since taking over the stewarding at Hamilton we have noticed a tangible improvement on all fronts. The support we have as a club from Security Scotland gives a level of confidence that we were lacking in recent times. The professionalism displayed by your staff , home and away, is the subject of positive comment from delegates, police and fans in general. All of your staff’s suggestions for improvements to the stadium have been implemented and we will continue to seek their advice as we go forward”
“ I would like to say a big thank you to your team that helped assisting with our event, on the night and providing security and assistance in the car park. They were all very professional and a reassurance to myself and the rest of the team especially as this was our first event of this type. ”
“ Your staff were all excellent, very professional and worked well with my staff. The team effort including your SIA staff delivered a safe and friendly event. Once again thanks for your help Security Scotland, very professional. ”
“ Many thanks for your help on Saturday. The team were excellent and I will be back in contact next year when we need cover. ”
“ I just wanted to take the time to acknowledge your contribution to the Celtic FC Fan Zone in George Square and to thank you accordingly. Due to the efforts of yourself and your team from Security Scotland; the event was a fantastic success – with over 7,100 attendees visiting the Fan Zone across the day. I hope this will be the first of many events we do for Celtic and we look forward to working with you again on future projects.”
“ Best Stewarding Operation I’ve seen in over 5 years.”
“ Absolutely perfect and a gold staff for getting the accreditation records in so quick. ”
“ The feedback from your staff accreditation process yesterday was excellent – very thorough and professional. ”
“ We have used Security Scotland for a number of years and from the outset they have provided a first class service to our Clients. The job specification required a considerate and professional approach to the many challenges presented by a busy city centre location. Security Scotland met those challenges and with the continued support and hands on approach from senior management, they continue to provide a Manned Guarding Service at developments under our management. Consequently, I would have no reservations whatsoever in recommending this company to anyone looking for a similar service. ”
“ In August 2013 I started to use the services of Security Scotland on our SPT contracts and since the first day they have shown a professional approach to their work. We have since then worked together on the introduction of TVM’s at Glasgow underground stations, Commonwealth games in Glasgow 2014 and more recently provided personnel for stewarding requirements. I have found James, Mark & Fabio’s knowledge, experience and straight forward honesty a breath of fresh air in the security industry. I look forward to many more years of continued partnership in what we do and do well. ”